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AT THE AIRPORT
Frequently Asked Questions
| Q. |
How much baggage can I take along?
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| A. |
Your baggage allowance depends on your routing and class of travel. If you are booking online with www.flyuia.com your allowances will be displayed as part of the 'Fare Conditions' section and will be printed on your e-mail Confirmation Receipt. For general information on baggage please click on this link |
| Q. |
Where can I find information on hand baggage?
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| A. |
Click here for information on UIA’s hand baggage regulations. |
| Q. |
Can I bring my own food and drink on board?
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| A. |
You are not permitted to consume alcoholic beverages that you brought with you on board. You are also permitted to bring baby food and medication that you need during the flight. You may be asked for proof that you need these items. |
| Q. |
Can I use my personal cellular telephone on board a UIA flight?
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| A. |
You are allowed to use your personal cellular phone on board when the aircraft is parked and at least one door is open. In addition, the Captain may allow the use of personal cellular phones during lengthy delays on the ground, even when doors are closed. |
| Q. |
How long before departure should I be at an airport?
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| A. |
To allow you ample time to check in, pass immigration, undergo security check(s) and reach your gate before boarding time, we advise you to be at the airport at least 120-180 minutes before departure. Please note that check-in finishes 40 minutes before departure and you will not be permitted to travel if you check in late.
If you fail to check in by the pre-announced flight closing time, we reserve the right to cancel your reservation and to deny boarding. Please note that if you fail to check in on time you will not be eligible for Denied Boarding Compensation. |
| Q. |
What items am I prohibited from bringing in my luggage?
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| A. |
Click read more for items that are prohibited. |
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